Streamline Your Online Store Operations
Focus on Growth While We Handle the Rest
At O2O Alliance, we take the complexity out of running an ecommerce business.
Our end-to-end ecommerce management services ensure your store operates smoothly, from product listings to order fulfillment, so you can focus on scaling your brand.
Why Choose Our E-commerce Management Services?
Expert Team
Managed by professionals with deep knowledge of platforms like O2O Ecommerce, Shopify, WooCommerce, and major e-commerce platforms.
Rich Resources
Get the best rates from payment gateways, deliveries and other operating expenses from our network of suppliers.
Data-Driven Strategies
Optimise performance with real-time sales reports and analytics.
Cost-Effective
Seamless Operations
From inventory tracking to customer service, we handle everything behind the scenes.
Our Comprehensive E-commerce Solutions
E-commerce Store Setup & Optimisation
Custom website design
Mobile friendly, high-converting layouts
Domain, hosting & SSL security included
Integration with payment gateways
Stripe, PayPal, Grab Pay
Basic SEO setup
Meta tags, sitemaps, Google My Business
Product & Inventory Management
Bulk product uploads and SKU management
Real-time stock level monitoring
Warehouse Management System (WMS) integration
Order Management System (OMS) integration
Order Processing & Fulfilment
Automated order tracking
Coordination with logistics partners
DHL, FedEx, Pos Laju
Pick, pack and ship services
Best payment rates
Split and Instalment Payments.
Marketplace Management
List and manage products on Lazada, Shopee, TikTok, and more
Optimise product titles, descriptions, and images for higher visibility
Handle promotions, flash sales, and voucher campaigns
Customer Support & Engagement
Customer query handling
Email, chat, social media
Review and reputation management
Loyalty programs and personalised email marketing
Performance Analytics & Reporting
Monthly sales and traffic reports
Conversion rate optimisation (CRO) strategies
Competitor benchmarking
Service Packages
Explore our E-commerce Management Packages and Prices.
Starter
Optimal for small businesses’ first start on e-commerce journey
RM 1,500
What’s in Starter Package:
- Setup
- 2 Marketplaces
- 100 Products (SKU)
- Orders Management
- Customer Chat
- Campaign Management
- Promotion Management
- 2x Store Designs (Per visuals)
- Monthly Reporting
Professional
Essential for businesses
RM 3,000
Everything in Starter Package, plus:
- Setup
- 6 Marketplaces
- 300 Products (SKU)
- Orders Management
- Customer Chat
- Campaign Management
- Promotion Management
- 10x Store Designs (Per visuals)
- Monthly Reporting
- OMS
- WMS
- Multi Chat
- 3 Phone Numbers
- 3 Social Media
Business
Perfect for businesses to thrive in multiple e-commerce platforms
RM 10,000
Everything in Starter Package, plus:
- Setup
- 20 Marketplaces
- 1000 Products (SKU)
- Orders Management
- Customer Chat
- Campaign Management
- Promotion Management
- Unlimited Store Designs
- Bi Weekly Reporting
- OMS
- WMS
- Multi Chat
- 10 Phone Numbers
- 10 Social Media
FAQs
E-commerce Management Services
We offer flexible packages:
- Starter (from RM1,500/month): Basic store setup + 100 orders/month.
- Professional (from RM3,000/month): Advanced features + 300 orders/month.
- Business (from RM10,000/month): Unlimited orders + priority support.
(See Pricing for details.)
Yes! We support brands in Malaysia, Singapore, Indonesia, and beyond, with multi-currency and cross-border logistics solutions.
Absolutely! We handle seamless migrations from platforms like Magento to Shopify without downtime.
Our team processes returns, coordinates with logistics, and ensures smooth refunds to maintain customer satisfaction.
We specialize in Shopee, Lazada, TikTok Shop, and more, with expertise in each platform’s algorithm.
We do not work on weekends and public holidays. But if you have a campaign or a launch, this can be arranged separately.
Get Started Today!
Launch
faster
Sell more
with less effort
Our Brands
Web Development
Ecommerce Solution
Webstore, Marketplace & Social Management
Creative Works
Shopify Development
Email, Web and Server Hosting
Online Contest