Maximize Your Sales on Shopee, Lazada & TikTok Shop
Let Us Handle the Heavy Lifting
Struggling to keep up with marketplace algorithms, promotions, and customer queries?
O2O Alliance’s Marketplace Management service takes full control of your Shopee, Lazada, and TikTok Shop stores—
so you can focus on product development and scaling your brand.
Why Choose Our Marketplace Management Services?

Platform Experts
Deep knowledge of Shopee, Lazada, and TikTok Shop’s
ever-changing policies and best practices.

Seamless Operations
We handle everything from product uploads to customer service.

Higher Visibility & Conversions
Optimised listings, ads, and promotions to boost rankings
and sales.

Performance Tracking
Monthly reports with actionable insights to improve ROI.
Our End-to-End Marketplace Solutions
Account Setup & Optimisation
New Store Launch
We register, verify, and optimize your seller profile for maximum trust.
Store Branding
Custom banners, logos, and product visuals tailored to each platform.
Compliance Checks
Ensure your store meets marketplace policies (e.g., Shopee's product listing rules).
Graphics and Creatives
Project Image Enhancement
Got a boring product image? Fear not, we will beautify and enhance it before posting..
Promotional Banners
Create visually appealing banners to increase checkouts!
Product Listing & Catalog Management
Bulk Upload & Optimisation
Keyword-rich titles, descriptions, and high-converting images.
SKU Management
Organize hundreds of products with variants (colors, sizes).
Pricing Strategy
Competitive pricing analysis and dynamic repricing.
Promotions & Campaign Management
Flash Sales & Vouchers
Set up discounts, bundle deals, and platform-specific campaigns (e.g., Shopee 9.9, Lazada Birthday Sale).
Sponsored Ads
Manage pay-per-click (PPC) campaigns to increase visibility.
Livestream Coordination
Plan and execute TikTok Shop live selling events.
Order & Customer Service Management
Order Processing
Sync with your OMS (Order Management System) for smooth fulfillment.
Chat & Review Management
Respond to buyer queries and maintain high seller ratings.
Returns & Refunds
Handle disputes and logistics for a seamless customer experience.
Analytics & Performance Reporting
Monthly Sales Reports
Track traffic, conversion rates, and best-selling SKUs.
Competitor Benchmarking
Identify gaps and opportunities in your niche.
ROI Optimisation
Adjust strategies based on data-driven insights.
FAQs
Marketplace Management Services
We specialize in Shopee, Lazada, and TikTok Shop, with expertise in each platform’s unique algorithms and buyer behavior.
We optimize titles (e.g., "Men’s Running Shoes – Lightweight & Breathable | FREE Shipping"), descriptions, and images to improve search rankings and conversions.
Yes! We manage sponsored ads (Shopee Ads, Lazada Sponsored Products) and TikTok Shop promotions to maximize visibility.
Packages start at RM1,500/month (Starter) and scale based on SKUs, orders, but not on ad spend.
Absolutely! We integrate with warehouses and logistics partners (e.g., Pos Laju, Ninja Van) for end-to-end order fulfillment.
Yes! We handle:
- Product image editing (background removal, color correction)
- Promo banners for campaigns
- Lifestyle images & infographics
Most stores get a visual refresh within 3–5 business days.
Absolutely. We use:
- Comparison charts
- Benefit-focused infographics
- Before/after images
We do not work on weekends and public holidays. But if you have a campaign or a launch, this can be arranged separately.



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